New Industrial Age

Where we are going in Generative AI will fundamentally change how knowledge work will be done, full stop. So we must ask ourselves, what is the future of knowledge work and knowledge workers?

Customer services and marketing have already been disrupted.

Research, innovation service, creative writing, paralegal, early career roles in major service industries such as law, advisory, consulting (minus the customer engagement part) will change. It is just a matter of time.

Education is also on the disrupted list. What should be taught in the world of co-pilots?

Every organization's management and Board should seriously evaluate how generative AI will transform its workforce, disrupt its competitive strategy and business model, and can create new opportunities.

We are in a new industrial age. For individuals, it is upon us to learn and adapt to new opportunities.

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